What Our FAQ Covers and Why It Matters
Most questions we get come down to three things: how to fund your account, how to get money out, and what to do when something doesn't go as expected. We've built this FAQ around those real moments — not a generic list of platform features. When you top up via bKash, the payment goes through your bKash app directly; you enter the
account number shown on the deposit screen, confirm with your PIN, and the balance appears in your wallet. Nagad and Rocket follow the same path. Withdrawals go back to the same wallet you deposited from, after a standard identity check on your account. If you're accessing from Dhaka or anywhere else in Bangladesh, the account flow is the same on mobile and
desktop. We keep this page updated when processes change, so check back if something looks different from what you remember.
- bKash
- Nagad
- Rocket
- Bank Transfer